Privacy Policy & Information Practices Notice

Effective Date: July 19, 2026

Introduction

Hanover Mortgage Company, a California corporation doing business as Hanover MC, is a California Department of Real Estate licensed real estate broker (License No. 01410448). Throughout this Privacy Policy & Information Practices Notice ("Privacy Policy"), Hanover Mortgage Company is referred to as "Hanover," "HanoverMC," "we," "our," or "us."

Hanover is committed to protecting the privacy and confidentiality of the personal and business information entrusted to us. This Privacy Policy explains how we collect, use, disclose, safeguard, and retain information obtained through our website, communications, and business operations.

By using this website or communicating with Hanover, you acknowledge the practices described in this Privacy Policy.

About Hanover

Hanover specializes exclusively in arranging and originating business-purpose real estate loans secured by California real property.

Our financing is intended for business, commercial, and investment purposes. Hanover does not originate consumer-purpose mortgage loans intended primarily for personal, family, or household purposes.

Confidentiality

Hanover recognizes that our borrowers, mortgage brokers, investors, and business partners entrust us with sensitive financial and business information. Protecting the confidentiality of that information is fundamental to the way we conduct business. Hanover collects, uses, and discloses information only as reasonably necessary to provide requested services, comply with applicable law, and protect the integrity of our business operations.

Information We Collect and Receive

Depending upon your relationship with Hanover, we may collect or receive information from a variety of sources, including information:

• provided directly by you through inquiries, applications, correspondence, or other communications;
• received from mortgage brokers, borrowers, investors, or other parties involved in a requested transaction;
• obtained from public records;
• received from consumer reporting agencies, where authorized by law;
• obtained from title companies, escrow companies, appraisers, insurance providers, attorneys, accountants, loan servicers, and other professional service providers;
• collected automatically when you visit our website, including your IP address, browser type, device information, operating system, pages visited, referring website, and similar technical information.

Depending on the transaction, information may include your name, business or company name, mailing address, telephone number, email address, financial information, property information, loan information, and other information reasonably necessary to evaluate or administer a requested business relationship.

How We Use Information

Hanover uses information to:

• respond to inquiries;
• evaluate financing and investment opportunities;
• process and administer loan transactions;
• communicate with borrowers, mortgage brokers, investors, and service providers;
• verify identity and protect against fraud;
• comply with applicable legal and regulatory requirements;
• maintain business records;
• improve our website and customer experience; and
• protect Hanover's legal rights and business interests.

When We Share Information

Hanover does not sell personal information.

We may disclose information when reasonably necessary to:

• process or administer a requested transaction;
• communicate with third parties involved in a transaction, including title companies, escrow companies, appraisers, insurance providers, attorneys, accountants, loan servicers, and other professional service providers;
• comply with applicable laws, regulations, court orders, subpoenas, or governmental requests;
• protect Hanover's legal rights, property, or safety; or
• prevent fraud, unauthorized transactions, or other unlawful activity.

We disclose only the information reasonably necessary for the purpose for which it is shared.

Website Cookies and Analytics

Our website may use cookies and similar technologies to:

• improve website functionality;
• enhance website security;
• analyze website traffic;
• remember user preferences; and
• improve the overall user experience.

Most web browsers allow users to manage or disable cookies through their browser settings. Disabling cookies may affect the functionality of certain portions of the website.

Protecting Your Information

Hanover maintains reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

Access to confidential information is limited to personnel and trusted service providers who require such information to perform their authorized responsibilities and who are expected to maintain its confidentiality.

Although no method of electronic transmission or information storage is completely secure, Hanover employs commercially reasonable safeguards appropriate to the nature of the information maintained.

Identity Verification

To protect our clients and comply with applicable legal and regulatory requirements, Hanover may request information necessary to verify an individual's identity before responding to certain requests, establishing a business relationship, or disclosing confidential information.

Privacy Protection Tips

Protecting your information is a shared responsibility.

Hanover will never request sensitive passwords, account credentials, or similar confidential information through unsolicited email, text message, or telephone calls. If you receive a communication claiming to be from Hanover that appears suspicious, please contact us directly using the contact information provided on this website.

External Websites

This website may contain links to third-party websites provided solely for your convenience. Hanover does not control and is not responsible for the privacy practices, security, or content of third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.

Children's Privacy

Hanover's services are intended exclusively for adults engaged in business or commercial transactions. Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

Hanover may revise this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any revisions will be posted on this page with an updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or Hanover's privacy practices, please contact us:

Hanover Mortgage Company
Email: privacy@hanovermc.com
Telephone: (714) 838-1474
Website: https://hanovermc.com/contact